Privacy Policy

Last updated: November 2025

Gamescan.gg (“we”, “us”, or “our”) operates the website https://gamescan.gg. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

1. Information We Collect

Account Information: Username, email address, profile details, and authentication data when you create an account.
Gameplay & Uploads: Videos, images, or metadata you upload for AI-powered analysis.
Payment Information: Processed securely via Stripe, PayPal, and WooCommerce. We do not store full card details.
Usage & Technical Data: Logs, device information, IP address, browser type, and analytics data.
Cookies: Used to maintain sessions, remember preferences, and improve performance.

2. How We Use Your Information

Provide gameplay analysis, training plans, and AI features
Manage accounts, credits, subscriptions, and payments
Improve accuracy, performance, and reliability of our AI systems
Send important service, security, or support communications

AI Processing Notice: Uploaded gameplay content may be processed automatically by AI systems to generate insights and feedback. This data is not used to train public AI models.

3. Sharing of Information

We only share data with trusted third parties necessary to operate Gamescan, including:

Payment processors (Stripe, PayPal)
Hosting, storage, and analytics providers
Security and fraud-prevention services

We do not sell, rent, or trade your personal data.

4. Data Retention & Security

We retain personal data only as long as necessary to provide our services and comply with legal obligations. Security measures include encryption, access controls, and secure infrastructure.

5. Your Rights (UK & EU GDPR)

Request access, correction, or deletion of your data
Withdraw consent where processing is based on consent
Request data portability where applicable
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

6. Children’s Privacy

Gamescan.gg is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.

7. International Data Transfers

Your information may be processed or stored outside your country of residence. Where required, we use appropriate safeguards to protect your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://gamescan.gg/privacy-policy .

9. Contact Us

For privacy questions or data requests, contact us at support@gamescan.gg.